Terms of Service

1. Acceptance of Terms

By accessing our website ([royalassociates.in](https://royalassociates.in)) or hiring The Royal Associates ("we," "us," or "our") to prepare and file taxes, GST, EPFO/ESIC, or handle company registration and accounting services, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our services or website.

2. Scope of Services

The Royal Associates provides tax advisory, income tax return (ITR) preparation and filing, GST registration and returns, EPFO/ESIC registrations and monthly compliances, bookkeeping, business accounting, company incorporation, and MSME registrations. All services are performed in accordance with applicable Indian tax and financial laws.

3. Crucial Client Obligations

To ensure accurate and timely filing of tax returns and compliances, you agree to fulfill the following critical responsibilities:

• Accuracy of Records: You must supply completely accurate, true, and authentic financial statements, bank records, invoices, and legal documents. We prepare filings based entirely on the information you provide. We do not independently verify or evaluate your raw files. Any penalty or compliance inquiry arising from incorrect or falsified data is your **sole liability**.
• Timeliness of Submission: All required documents must be submitted to us at least **5 business days** prior to the government's official filing deadlines. If you submit files late, The Royal Associates is NOT responsible for any government-imposed late filing fees, interest, or penalties.
• Valid Access: You agree to provide us with valid portal credentials (GST, Income Tax, EPFO, MCA) as necessary, and promptly provide OTPs (One-Time Passwords) when requested. Delay in providing OTPs that leads to missed deadlines is the client's sole responsibility.

4. Government Portal Disclaimer & Delays

All tax return submissions, business registrations, company name approvals, and incorporation filings are submitted to official government web portals (including `incometax.gov.in`, `gst.gov.in`, `mca.gov.in`, `epfindia.gov.in`).

⚠️ The Royal Associates has zero control over government servers. We are NOT responsible for any filing delays, portal downtime, technical bugs, delayed name approvals, or delayed registration issues caused by government website maintenance or server crashes.

5. Service Fees & Government Charges

Our professional service fees are charged based on the complexity of filings as detailed in our agreed fee schedule.

• Government Fees: Any government fees, trademark fees, court stamps, incorporation registration fees, late filing penalties, or interest are **separate** and must be paid directly by the client.
• Payment Terms: Our service invoices are payable upon receipt. We reserve the right to suspend or withhold filings if client service fees remain unpaid.
• Refunds: Since filing preparation, advisory, and document compilation involve dedicated professional labor hours, all service fees paid to The Royal Associates are strictly **non-refundable** once work has commenced.

6. Limitation of Liability

Under no circumstances shall The Royal Associates, its partners, or associates be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to:

• Interest, penalties, or fines levied on you by the Income Tax Department, GST Department, or EPFO/ESIC due to delayed or inaccurate document submission by you.
• Decisions or actions taken by you in reliance upon our tax advisory or financial consulting, which are provided for general guidance and do not constitute legal guarantees.

7. Governing Law & Jurisdiction

These Terms of Service and any professional service agreement between you and The Royal Associates shall be governed by and construed in accordance with the laws of the State of Assam, India.

⚖️ Exclusive Jurisdiction: Any dispute, claim, or legal proceeding arising out of our services or website shall be subject to the exclusive jurisdiction of the competent courts in **Guwahati, Assam, India**.

8. Website Translation Disclaimer

This website utilizes Google Translate (an automated third-party service) to translate page content into regional languages (including Assamese and Khasi). Automated translations are provided as-is, solely for convenience and accessibility. We do not warrant the accuracy, completeness, or suitability of these translations. Any discrepancies, grammatical errors, or interpretation differences created in the translation process are not legally binding. In case of any conflict or inconsistency between a translated version and the original English text of this website, the English text shall govern and prevail.